Contact us
We would be happy to help.
Office
Rue du Fond cattelain 2
1435 Mont Saint-Guibert
1435 Mont Saint-Guibert
MAINTENANCE · MONITORING · SECURITY
Keep your website running with a partner who understands its components, hosting and history.
A WordPress website needs regular attention after launch. Wikafi supports its maintenance, security, monitoring, backups and GlobalSign HTTPS certificates. The services are defined around your website and priorities.
Support that considers your website as a whole.
Monitoring to identify downtime and service degradation.
Planned backups and operating arrangements.
Plugins, the theme, WordPress and hosting evolve at different speeds. We review their dependencies, prepare interventions and check important functions after changes.
We review updates to WordPress core, plugins and the theme, then plan their application according to the circumstances. Checks focus on the pages, forms and features identified as essential.
We review accounts, permissions, exposed components and existing protections. Measures are adapted to the website and its hosting. Security relies on complementary safeguards and ongoing attention.
Backup frequency, retention and storage locations are defined around your needs. We also plan recovery arrangements so that backups can be put to practical use when a rollback is necessary.
We can manage hosting, domain names, certificates and related settings. When an incident occurs, we analyse the symptoms, identify priorities and organise recovery within the agreed support arrangements.
We set up monitoring for your website’s availability and response times. Alerts help identify downtime or service degradation and initiate an investigation. Checks can also cover hosting resources and important website functions, according to the scope agreed together.
We provide and manage GlobalSign SSL/TLS certificates to encrypt communications between your visitors’ browsers and your website. We support certificate selection, validation, installation and renewal. Tracking expiry dates and checking the HTTPS configuration are part of the arrangements needed to maintain continuity of access.
ONGOING SUPPORT
Our work with companies, brands and organisations includes hosting and ongoing website support. These relationships give us a view of content, custom developments and technical dependencies as websites evolve.
That understanding helps us connect visible problems with their context, explain the available options and distinguish a one-off correction from a useful modernisation.
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Versions, access, hosting, backups, monitoring, certificates and important features.
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Recurring services, intervention arrangements and responsibilities.
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Preparation, updates or fixes, followed by targeted checks.
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Points to address, improvements and future changes.
Yes, following an initial review. We need to understand its construction, licences and access arrangements to define a realistic scope and identify any preliminary fixes.
The scope is defined in the offer. Recurring operations, support, corrections and new development may be separate services. We clarify these differences before work begins.
No provider can guarantee that incidents will never occur. We work to reduce risks through maintenance, safeguards, access management and preparation for backup and recovery.
Contact us with a description of the symptoms and recent changes. We review the available access and circumstances before proposing initial actions and intervention arrangements.
Monitoring can cover website availability, response times, HTTPS certificate validity and checks relevant to your activity. Check frequency, alert thresholds and intervention arrangements are defined in the service scope.
An SSL/TLS certificate enables an encrypted HTTPS connection between the browser and the server. GlobalSign certificates offer different validation levels, selected according to your organisation and the domains to cover. They complement website maintenance, safeguards and access management.
Make approvals flow, share the right information and give your teams tools designed around their day-to-day needs.
Present your expertise clearly, make it easier for people to contact you and stay in control of your content.
Present your products clearly and simplify the work behind each order.
Tell us about your installation and requirements. We can review the current setup and propose a clearly defined support service.
